What is the main focus of a business continuity plan?

The main focus of a business continuity plan is to recover operations after a disaster. This type of plan is designed to ensure that critical business functions can continue during or after a significant disruption, such as natural disasters, cyberattacks, or other emergencies. It outlines procedures and strategies for maintaining and restoring operations, minimizing downtime, and protecting the organization's assets and personnel.

By prioritizing recovery, the business continuity plan helps organizations quickly respond to and manage the impact of unforeseen events, ensuring that essential services and operations can resume as swiftly and smoothly as possible. While training employees, improving productivity, and enhancing customer service are important for overall business performance, they do not directly pertain to the primary goal of a business continuity plan. This plan is fundamentally about resilience and preparedness in the face of risks that threaten the continuity of business operations.