What is the role of performance indicators in assessing internal controls?

Performance indicators play a crucial role in assessing internal controls by offering measurable evaluations of the effectiveness of those controls. They allow organizations to quantify and assess how well internal processes are functioning, ensuring that controls are not only in place but also working as intended to mitigate risks and meet objectives.

By utilizing performance indicators, management can track the performance of various controls over time, identify areas for improvement, and make informed decisions based on data. This leads to a more robust risk management framework, as it helps organizations understand the actual impact of their internal controls on overall business performance.

While other choices may mention related concepts, they do not accurately capture the primary purpose of performance indicators in the context of internal controls. Focusing exclusively on financial results, marketing plans, or employee satisfaction does not encompass the broader, more critical function of performance indicators in evaluating and enhancing internal control systems.